Service, Support, Spare Parts, and Preventive Maintenance

ACT offers its customers service, support, spare parts, and preventative maintenance visits so that they can focus on their business.   

You may have heard the expression that the shortest distance between two points is a straight line.  ACT operates under a similar principle — we don't make service and support complex and complicated — we partner with you to solve problems and provide solutions backed by our specialized knowledge and years of experience.

We are here to support our customers and offer the highest degree of service whether we are physically on-site or troubleshooting via telephone or email. Our experts go above and beyond — tackling highly technical issues — to keep companies running and minimize downtime. We work with maintenance departments and offer training to help take care of common items that may arise. Our preventive maintenance visits are extensive and thorough to help spot any potential issues before they become catastrophic.

We also offer a customized inventory management program to keep items "on the shelf" or ready to ship within 24 hours for critical standard tooling items. We develop plans with customers to ship repeat blanket order items on a schedule determined by the customer to meet his or her needs.

To inquire about service, support, spare parts, or preventive maintenance, call us at 814-796-6302 or send us an email.